Welcome to RenoSense Consulting

We’re here to make your renovation journey calmer, more organized, and aligned with your lifestyle. These terms outline how we work with clients, what you can expect from us, and what keeps our relationship clear and collaborative.

1. Scope of Services

RenoSense provides renovation project consulting and oversight. We support you in planning, budgeting, coordinating, and navigating your renovation, but we do not act as a contractor, designer, or supplier.

Our services may include:

• Defining project priorities and goals

• Supporting budget development

• Reviewing quotes and timelines

• Referrals to trusted service providers (if requested)

• Ongoing project oversight and communication support

Deliverables and involvement are confirmed in writing before we begin.

2. Fees & Payment Terms

• Services are billed hourly or as part of a fixed-fee package (Essentials, Standard, or Premium)

• Payment is due upon receipt unless otherwise arranged

• Invoices are sent via Squarespace and payable by credit card or bank transfer

• Hourly services are billed in 15-minute increments

3. Client Responsibilities

• You are responsible for selecting, hiring, and contracting any trades, designers, or suppliers

• You retain full decision-making power over your project scope and budget

• RenoSense does not negotiate or sign contracts on your behalf

4. Limitations of Liability

RenoSense is not liable for delays, performance issues, cost changes, or outcomes related to third-party services.
All trade agreements are between the client and provider.

5. Scheduling & Delays

While we aim to provide timely guidance, renovation schedules may shift due to factors outside our control (contractor availability, material delays, etc.). We encourage all clients to build in buffer time.

6. Termination Policy

You may pause or cancel RenoSense services at any time with written notice. Completed hours or work-in-progress will be invoiced accordingly.

7. Confidentiality

All client information and project details are kept strictly confidential and will never be shared without consent.

8. Communication

We respond to client inquiries within 1–2 business days, during standard hours (Monday–Friday, 9 AM – 5 PM).
Communication is provided via email or scheduled video/phone calls.

9. Our Commitment

We’re here to reduce your renovation stress, not add to it. Our goal is to provide clarity, calm, and reliable support throughout your project — always advocating for your priorities.

Questions?

Email us any time: hello@renosenseco.ca